Privacy Policy

Effective Date: 4 August 2025
Business Name: Internos
Contact: accounts@internos.com.au

1. Introduction

We are committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth) and relevant South Australian legislation. This Privacy Policy outlines how we collect, use, store, and disclose your personal information.

2. What Information We Collect

We may collect the following personal information:

  • Full name
  • Email address
  • Mobile number
  • Residential and project address
  • Project details and construction-related information
  • Any other information you provide during communication

 

3. Use of Photographs and Project Media

We may use photographs, videos, and other media of completed or ongoing projects for promotional purposes, including on our website, social media platforms, and marketing materials. These images may include aspects of your property or project.

We will always seek your written or verbal consent before publishing any identifiable images of your property or project. If you do not wish for your project to be featured, please notify us in writing.

 

4. How We Collect Information

We collect information through:

  • Microsoft Forms: When you submit forms via our website
  • Housing Industry Association: When lodging your building contract
  • Insurance companies: To secure relevant insurances related to your project
  • Project Management Software: Data stored on Microsoft Azure servers
  • Dropbox: For file storage related to your project
  • Xero: For accounting and invoicing purposes
  • Outlook: For email communications
  • Website Enquiry Forms: When you make an initial enquiry
  • Instagram Messages: When you contact us via social media
  • Text Messages: Sent between our team and your contact via iPhone

5. Why We Collect Your Information

We collect your information to:

  • Respond to enquiries and provide quotes
  • Manage and deliver construction projects
  • Communicate with you throughout the project lifecycle
  • Process payments and manage accounts
  • Comply with legal obligations

6. How We Store and Protect Your Information

Your data is stored securely using trusted platforms including:

  • Microsoft Azure (project management software)
  • Dropbox (file storage)
  • Xero (accounting)
  • Microsoft Suite (email, file creation, online forms)

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure.

7. Disclosure of Information

We do not sell or rent your personal information. We may disclose your information:

  • To service providers assisting in project delivery
  • To assist with registration of product warranty where relevant
  • If required by law or legal process
  • With your consent

8. Access and Correction

You may request access to your personal information or ask for corrections by contacting us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us.